Purpose drives focus. When a doctor is seeing a patient, she’s focused in diagnosing the problem and identifying solutions, not the patient’s cranky attitude.
When you have a sense of purpose, a North Star as I like to call it, staying in charge of your reactions to surprises and distractions becomes easier.
The boss' unpleasant attitude fades to background noise when you know what’s important. That is, when your purpose drives your focus and your actions.
So where do you start?
Get clear on your purpose so you always know what’s important and let THAT drive your actions and reactions.